It is being handed back · D

When it is being let out

Letting your own house out is the only move where you keep the property and lose the use of it. Your furniture has to go somewhere, somebody else's life moves in, and at some point in the future all of that runs in reverse.

The list matters more here than anywhere, because in between it stops being your house in practice.

What we handle for landlords

Written inventory Everything removed, listed at the property as it is loaded.
Listed storage Your own furnishings held for the length of the tenancy and released to you.
Void clearances What a departing tenant left, removed through a licensed route.
Furnishing a let New or stored furniture moved in and placed before a tenancy starts.
Between tenancies Work scheduled into the gap rather than across a handover.
Agent liaison We will work to your agent's access arrangements and keys protocol.

Why the inventory is the service

When your own furniture comes out of a house you are letting, it goes into a store you cannot see, for a period you cannot fully predict, and it comes back to a house that has had strangers in it. Every one of those facts argues for a written list.

So we make one at the property, as things are loaded, and it is the document everything else refers back to. Without it, a question a year later has no answer.

Void clearances, done properly

What a tenant leaves behind is a legal question before it is a practical one, and the rules on a former tenant's goods are not the same as the rules on rubbish. We will not treat the second as the first because it is quicker.

Tell us the position — abandoned, agreed, or disputed — and we will work to it. What we clear is listed, and anything that looks like a document or a personal effect is set aside rather than binned.

Furnishing a let before it starts

The reverse instruction, and a common one around the station where furnished lets are the norm. Furniture comes out of store or arrives new, goes into the rooms you specify, and is assembled and placed before the tenancy begins.

Doing it in the void rather than around a check-in is worth the scheduling effort. A half-furnished flat on day one starts a tenancy badly.

What we do not do

We do not hold a waste carrier licence for general waste disposal and we do not present ourselves as a clearance-and-disposal firm. Where a clearance needs licensed disposal, that part goes to somebody who holds the permission, and we will tell you so rather than quietly arranging it.

It is being let out

Questions about it is being let out

01 How long can you store our furniture?

For as long as the tenancy runs, with the notice for redelivery set out in the storage agreement. Long holds are normal on this kind of instruction.

02 Can our letting agent instruct you directly?

Yes, with your authority. We will confirm in writing who has instructed us and who the inventory is released to, because on a let those are not always the same person.

03 Do you take away what a tenant left?

Once the legal position is clear. Abandoned goods are not simply rubbish, and we will ask you to confirm the basis before anything leaves the property.

04 Can you work between tenancies at short notice?

Often, and voids are usually where the flexibility is. Tell us the window as soon as the agent gives it to you.

05 Will you assemble flat-pack furniture in a let?

Yes, where it is part of the instruction. Say so at quotation because it changes the crew and the length of the visit.

06 Do you clean the property?

No. We clear it and leave it swept. A void clean to letting standard is a specialist job and it should follow us rather than overlap.

What is happening to the house you are in?

Sold, handed back, let out, cleared, or nothing settled yet. That answer plus the two addresses is enough for us to ask you something useful back.