Nothing is settled · F
When nothing is settled yet
The old place has a date. The new one does not. That single sentence describes a very large share of the moves in this area, and storage is the ordinary answer to it rather than a sign that something has gone wrong.
A gap between two houses is a scheduling fact, not a personal failure.
How storage works here
Why so many Pinner moves need it
Three local reasons stack up. Chains here are long, because the same streets hold flats that first-time buyers want and family houses that people trade up into. Tenancies end on fixed dates and start on flexible ones. And a lot of households have been in the same house for decades, so a downsize needs a decision period the move itself cannot contain.
Any one of those produces a gap. Two of them together produce a gap most people did not plan for.
The list is the product
Storage without an inventory is a box you cannot see into. Ours is made at the property as the vehicle is loaded, and it is written in terms that mean something later — contents described rather than cartons counted.
That matters most on an estate or a let, where the person instructing us may need to answer for the goods to somebody else entirely.
Some now, some later
A partial release is often the right shape. On a downsize, the things you are sure about go into the new house on the day and the undecided pile stays held until you have lived there a while. On an estate, one beneficiary's share can go out while the rest waits.
Say at the outset that you expect to split it. It changes how the load is built and how it is stacked.
What we will not do
We will not push storage on a move that does not need it, and we will not describe it vaguely. What is held, on what terms, and what notice we need to get it back out are all written down before anything is collected.
Nothing is decided yet
Questions about nothing is decided yet
01 How long can things stay?
As long as the gap runs. Some holds are a single night between a load and a delivery; others run the length of a tenancy or a probate. The agreement sets out the periods and the notice.
02 Can we get at our things?
With reasonable notice, yes. Tell us before collection if you expect to need regular access, because it changes how the load is stacked.
03 Is it insured?
Goods in store are covered to the level your storage agreement states, subject to the exclusions written there. Declare anything of unusual value before it is collected.
04 Do you store for one night between a load and a delivery?
Frequently, and in a difficult chain it is the calmest option available. The vehicle is secured and the same crew continues the next morning.
05 What cannot go into store?
Anything hazardous or perishable, nothing living, and no money, documents or jewellery. Those stay with you rather than in a container you cannot open on a whim.
06 Can you deliver to a different address than you collected from?
Yes. That is usually the whole point — the address at the far end is the thing that did not exist yet when we collected.
What is happening to the house you are in?
Sold, handed back, let out, cleared, or nothing settled yet. That answer plus the two addresses is enough for us to ask you something useful back.